Frequently asked questions

Everything you need to know about our Team Building activities, before requesting a quote.

About the activities

What is team building and why does it help my company?

They're activities and dynamics designed to strengthen a team's cohesion, communication and motivation outside the usual work environment. It's not just about having a good time: each activity is built around a specific skill (leadership, problem-solving, communication, trust) that carries over into everyday work.

What kind of activities do you offer?

Over 50 different activities, both indoor and outdoor: gymkhanas, escape rooms, cooking and cocktail workshops, contests, sports, music, charity, creative and corporate coaching activities, among others. See them all, filterable by category, on the Activities page.

Do the activities work for any group size?

Yes. We work with everything from small teams of 10 people to corporate events with several hundred attendees; each activity page shows the recommended headcount range.

Can we combine several activities in the same event?

Yes, it's very common to combine two or three dynamics (a gymkhana in the morning and a cooking or music workshop in the afternoon, for example) for full-day events. Tell us the format you have in mind when requesting a quote and we'll suggest the best combination.

Can activities be customized?

Yes, we adapt the script, staging or objectives of the activity to your company's identity and values whenever possible.

Bookings and quotes

How do I request a quote?

Use the "Get a quote" button on any page, or go straight to the contact page. Tell us the activity you're interested in, number of participants, city and approximate date, and we'll get back to you with a no-obligation proposal.

How quickly do you respond?

Usually within 24-48 business hours. If your event is urgent, mention it in your message or call us directly at 661 42 42 84.

How far in advance should I book?

It depends on the activity and time of year (summer and the last quarter tend to fill up faster), but as a rule of thumb we recommend 3 to 6 weeks. Reach out anyway — we can often make something work on shorter notice too.

Can I change the date or number of participants after booking?

Yes, within reason and with as much notice as possible. Contact your assigned account manager and we'll find the best solution case by case.

Do you offer discounts for large groups or recurring events?

We assess every quote individually based on volume, recurrence and activity type — just ask and we'll put together terms that fit your case.

Location and logistics

Which cities do you operate in?

All across Spain. Check the map on the homepage or search for your city directly — if you don't see it listed, get in touch anyway, we can almost certainly reach you.

Can you come to our own offices?

Yes, many activities can be set up right at the client's offices or facilities. Others, by their nature (outdoor, urban gymkhanas, water activities...), need a specific venue that we'll suggest.

Do we need to book the venue ourselves?

Not necessarily — depending on the activity and city, we can suggest venues we already work with regularly, or adapt to one you've already booked.

Do you provide all the necessary equipment?

Yes, the specific materials for each activity are included — listed under "Included" on every activity page.

During the activity

How long does an activity last?

It depends on the dynamic: anywhere from 1-2 hours to a full-day event. The approximate duration is shown on each activity's page.

Are instructors/facilitators included?

Yes, every activity includes the staff needed (instructors, facilitators, referees, etc. depending on the case) to run the dynamic from start to finish.

What happens if it rains on an outdoor activity day?

For outdoor activities we usually have a backup plan (rescheduling or an indoor alternative) that we agree with you in advance if the forecast looks bad.

Are there accessible options for people with reduced mobility or other needs?

We can adapt most of our dynamics — let us know when requesting a quote so we can suggest the best activities and format.

Payments and cancellations

What payment methods do you accept?

Mainly bank transfer with invoicing to your company. Let us know when confirming your booking and we'll walk you through the exact process.

Is a deposit required upfront?

Depending on the type and size of the event, a deposit may be required to confirm the booking. We'll always detail this in the quote, no last-minute surprises.

What is your cancellation policy?

It depends on the activity and how much notice is given for a cancellation or change. We detail it together with the quote so you have it clear before confirming anything.

Other questions

How much experience does Kaizen have organizing team building?

Over 15 years and more than 500 companies who have already trusted us. You can see some testimonials on our clients page.

How do you handle the data I share with you?

In line with current data protection regulations — you can read the full details in our Legal Notice and Privacy Policy.

How can I get in touch?

By phone at 661 42 42 84, by email at info@kaizenteambuilding.com, via WhatsApp, or through the form on the contact page.

Didn't find your answer?

Get in touch and we'll answer you personally, no strings attached.